Privacy Policy

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Effective Date: January 02, 2026
Last Updated: January 02, 2026

This Privacy Policy is issued by 10035521 Canada Inc. (“we,” “our,” or “us”). It applies specifically to the RealTimeDetect solution offered through the Microsoft Azure Marketplace, including any APIs, backend services, monitoring components, or support channels associated with the Marketplace listing (collectively, the “Services”).

This policy explains how we collect, use, disclose, and safeguard information when users access or use the Services. It does not apply to unrelated websites, marketing pages, or any e‑commerce activities outside the scope of the Marketplace offer.

By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.

We may update this Privacy Policy periodically. When changes are made, the updated version will be posted at https://www.realtimedetect.com/privacy-policy with a revised “Last Updated” date.
Continued use of the Services after changes are posted constitutes acceptance of the updated policy.

RealTimeDetect is designed to minimize data collection. We only collect information necessary to operate, secure, and improve the Services.

Depending on your use of the Services, we may collect:

• Name and email address (only if you contact support or create an optional account)
• Support communications (messages, attachments, or logs you voluntarily provide)

If you do not create an account or contact support, we do not collect any direct personal information.

To operate the service, we may automatically collect:

• IP address and network metadata (for service routing and security)
• Device information (OS version, hardware type, app version)
• Usage logs (detection events, performance metrics, error logs)
• Cookies or similar technologies (only if used in a web interface; not used in API-only deployments)

We may receive limited technical or diagnostic information from:

• Microsoft Azure (deployment metadata, service health, authentication tokens)
• Analytics or monitoring providers (aggregated performance metrics)

We do not receive personal data from third parties for marketing or profiling.

We use collected information solely for purposes related to the RealTimeDetect Marketplace offer, including:

• Providing and maintaining the detection service
• Improving accuracy, performance, and reliability
• Securing the Services and preventing fraud or misuse
• Responding to support inquiries
• Complying with legal or regulatory obligations
• Generating anonymized or aggregated analytics

We do not use your data for advertising, resale, or unrelated business activities.

We do not sell your data.

We may share information only with:

Trusted third parties that support:

• Hosting (Microsoft Azure)
• Logging and monitoring
• Customer support

These providers are contractually obligated to protect your information.

We may disclose information if required to:

• Comply with applicable laws
• Respond to lawful requests
• Protect rights, safety, or security

If required for Marketplace compliance or support, limited technical data may be shared with Microsoft.

We implement industry‑standard safeguards to protect your information, including:

• Encryption in transit and at rest
• Access controls and authentication
• Network and infrastructure security monitoring

While we take reasonable measures to protect data, no system is completely secure.

We retain information only as long as necessary to:

• Provide the Services
• Fulfill the purposes described in this policy
• Meet legal, regulatory, or contractual obligations

Support communications may be retained for troubleshooting and audit purposes.

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

• Access your personal information
• Correct inaccurate information
• Request deletion
• Restrict or object to processing
• Request a copy of your data

To exercise these rights, contact us at privacy@realtimedetect.com.

We may need to verify your identity before processing requests.

The Services are not intended for children under 13 (or equivalent minimum age in your region).
We do not knowingly collect personal information from children.

If data is transferred outside your country, we ensure appropriate safeguards are in place, such as:

• Standard Contractual Clauses
• Azure regional compliance controls

The Services may contain links to third‑party websites or services.
We are not responsible for their privacy practices. Users should review their policies independently.

For privacy questions, concerns, or rights requests, contact us at:

10035521 Canada Inc.
Email: privacy@realtimedetect.com
Website: https://www.realtimedetect.com